All Systems Operational
Core Education Services Operational
90 days ago
100.0 % uptime
Today
PowerSchool Operational
90 days ago
100.0 % uptime
Today
Schoology Operational
90 days ago
100.0 % uptime
Today
iPad Services ? Operational
Naviance Operational
90 days ago
100.0 % uptime
Today
Scoir Operational
90 days ago
100.0 % uptime
Today
Internal Services Operational
Help Portal Operational
Citrix Operational
Horizon Operational
Internet Services ? Operational
Printing Operational
TechSmith Relay Operational
Telephony Operational
Atlasssian Cloud Operational
Confluence Create and Edit Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Operational
Jira Service Desk Service Desk Email Requests Operational
Jira Service Desk Service Desk Portal Operational
Jira Service Desk Service Desk Web Operational
Bookstore Operational
Shopify Checkout Operational
Shopify Storefront Operational
CYMA Operational
eBook Providers Operational
Pearson Realize Operational
Google G Suite Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
Office 365 Operational
Salesforce NA93 Operational
WordPress Operational
Workforce Ready Operational
Zoom Operational
Zoom Meetings Operational
Zoom Meeting Telephony Services ? Operational
Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
9/20 PowerSchool Maintenance Sep 20, 01:00-13:00 EDT
PowerSchool will be performing security updates to their platform on Sunday, September 20 from 1:00am - 1:00pm. This maintenance windows doesn't indicate exactly when our instance of PowerSchool will be unavailable -- for planning purposes assume the service will be unavailable the whole time. If a more specific time window becomes available we will update this posting.
Posted on Sep 17, 13:03 EDT
Past Incidents
Sep 19, 2020
Completed - The scheduled maintenance has been completed.
Sep 19, 09:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 07:00 EDT
Scheduled - Schoology will be performing updates related to performance issues with the Test/Quiz system on Saturday, September 19 from 7:00am - 9:00am. Although the maintenance is specific to the Test/Quiz system the guidance from Schoology indicates the whole platform will likely be unavailable during this time.
Sep 17, 13:05 EDT
Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - Schoology has resolved the issue with certain materials not opening in the app. Additionally, they have released an updated version of the app which permanently fixes this and other issues. All BRHS iPads will already be updated to this version but users should update Schoology on their personal devices too.
Sep 17, 07:43 EDT
Identified - Schoology has acknowledged this issue and has prioritized it for resolution during normal business hours. They have not provided an ETA for the fix yet. The workaround continues to be to use a web browser to access Schoology when needed (http://schoology.brrice.edu).
Sep 15, 07:00 EDT
Update - Schoology has acknowledged that this is an issue impacting many users and not just BRHS. At this time they have no estimate for a fix. The workaround continues to be utilizing a web browser to access Schoology (http://schoology.brrice.edu).
Sep 14, 12:00 EDT
Investigating - We have received reports that students aren't able to open certain course resources in some of their courses when using the iOS (iPad) app. We have been able to reproduce the issue but it isn't impacting all users or all courses. While we reach out to Schoology for more information, the workaround is to use a web browser to access Schoology (http://schoology.brrice.edu).
Sep 14, 10:11 EDT
Sep 16, 2020

No incidents reported.

Sep 15, 2020
Sep 14, 2020
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Resolved - This incident has been resolved.
Sep 11, 15:58 EDT
Monitoring - Apple has restored their service and we are seeing downloads from Self Service working again. We will continue monitoring this through the end of the day.
Sep 11, 13:51 EDT
Update - Students are unable to download the new apps added for Mentor Group competition due to the iTunes/App outage. We will post an update as soon as we have more information.
Sep 11, 13:25 EDT
Investigating - Apple is experiencing a major outage in their iTunes/App download system. This is impacting all iPad users and their ability to download apps from Self Service. We are waiting to hear from Apple an ETA for service restoration. We will post an update as soon as we have more information.
Sep 11, 12:45 EDT
Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.