PowerSchool will be performing security updates to their platform on Sunday, September 20 from 1:00am - 1:00pm. This maintenance windows doesn't indicate exactly when our instance of PowerSchool will be unavailable -- for planning purposes assume the service will be unavailable the whole time. If a more specific time window becomes available we will update this posting.
Sep 17, 13:03 EDT
The scheduled maintenance has been completed.
Sep 19, 09:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 07:00 EDT
Schoology will be performing updates related to performance issues with the Test/Quiz system on Saturday, September 19 from 7:00am - 9:00am. Although the maintenance is specific to the Test/Quiz system the guidance from Schoology indicates the whole platform will likely be unavailable during this time.
Sep 17, 13:05 EDT
Schoology has resolved the issue with certain materials not opening in the app. Additionally, they have released an updated version of the app which permanently fixes this and other issues. All BRHS iPads will already be updated to this version but users should update Schoology on their personal devices too.
Sep 17, 07:43 EDT
Schoology has acknowledged this issue and has prioritized it for resolution during normal business hours. They have not provided an ETA for the fix yet. The workaround continues to be to use a web browser to access Schoology when needed (http://schoology.brrice.edu).
Sep 15, 07:00 EDT
Schoology has acknowledged that this is an issue impacting many users and not just BRHS. At this time they have no estimate for a fix. The workaround continues to be utilizing a web browser to access Schoology (http://schoology.brrice.edu).
Sep 14, 12:00 EDT
We have received reports that students aren't able to open certain course resources in some of their courses when using the iOS (iPad) app. We have been able to reproduce the issue but it isn't impacting all users or all courses. While we reach out to Schoology for more information, the workaround is to use a web browser to access Schoology (http://schoology.brrice.edu).
Sep 14, 10:11 EDT
This incident has been resolved.
Sep 11, 15:58 EDT
Apple has restored their service and we are seeing downloads from Self Service working again. We will continue monitoring this through the end of the day.
Sep 11, 13:51 EDT
Students are unable to download the new apps added for Mentor Group competition due to the iTunes/App outage. We will post an update as soon as we have more information.
Sep 11, 13:25 EDT
Apple is experiencing a major outage in their iTunes/App download system. This is impacting all iPad users and their ability to download apps from Self Service. We are waiting to hear from Apple an ETA for service restoration. We will post an update as soon as we have more information.
Sep 11, 12:45 EDT