All Systems Operational
Core Education Services Operational
90 days ago
100.0 % uptime
Today
PowerSchool Operational
90 days ago
100.0 % uptime
Today
Schoology Operational
Naviance Operational
Internal Services Operational
Help Portal Operational
Citrix Operational
Confluence Operational
Horizon Operational
Internet Services ? Operational
Printing Operational
TechSmith Relay Operational
Telephony Operational
Bookstore Operational
Shopify Checkout Operational
Shopify Storefront Operational
Google Apps Operational
Google Apps Gmail Operational
Google Apps Drive Operational
Google Apps Calendar Operational
Google Apps Groups Operational
Google Apps Hangouts Operational
CYMA Operational
Office 365 Operational
WordPress Operational
Salesforce NA93 Operational
eBook Providers Operational
Pearson Realize Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 19, 2019
Completed - The scheduled maintenance has been completed.
Apr 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:00 EDT
Scheduled - We will be migrating our Help Portal to a cloud provider on April 18. The only way to request assistance with Maintenance or Technology issues is by phone (248.833.2200).
Apr 18, 00:00 EDT
Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019
Resolved - Pearson has confirmed that their services are working again. Any students still having issues should first try quitting the app or closing their browser before coming to the Tech Office for support.
Apr 12, 11:13 EDT
Monitoring - Several users have reported that they are now able to access Realize. We have no official word from Pearson yet.
Apr 12, 11:05 EDT
Update - Notified all Faculty of the problem.
Apr 12, 10:41 EDT
Identified - Pearson's K12 platform (Realize) is currently unavailable. This would impact anyone using SS or Language eBooks (not AP-levels). We have communicated with their support team and they are working on the issue but do not have an ETA on the fix.

Students using the Realize Reader app or the web interfaces (etext2.pearson.com or pearson.brrice.edu) are receiving an invalid username or password error - even when typing the correct credentials.
Apr 12, 10:25 EDT
Apr 11, 2019
Completed - The vendor cancelled the maintenance after the window had already opened. It has been rescheduled for our break week (April 22-26).
Apr 11, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:00 EDT
Scheduled - Our service provider has alerted us to a 30 minute outage taking place on 4/11 between 12:00PM and 2:00PM. Their fiber serving our primary internet connection is being moved as part of the I-75 Reconstruction Project (Big Beaver Overpass). Users may notice a short disruption of service (1-5 minutes) as the maintenance begins and our systems automatically switch to a backup connection.
Apr 10, 16:14 EDT
Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.